A peek inside the Siemens A.G. corner office offers thoughts on the importance of trust from this company’s President and C.E.O. Peter Löscher. Interviewer Adam Bryant shares this conversation in a recent New York Times’ article. Löscher talks about watching sports and seeing “the difference between a good team and a great team is usually mind-set.” He notes that you can see the great team click, and underneath that clicking is “earned confidence” and a “blind trust so that each person plays for each other.”

Löscher believes business succeeds when a group works together with this kind of deep trust. People work at their highest level while also working to “make the team better.” How do you build this kind of trust? For Löscher, it’s worked to build teams with a diverse group of people, and to spend time listening and getting to know these people before he creates any change within a company. Since he has often come in as a leader to a company, he spends the first 100 days really getting to know the business, talking and really listening to as many people as possible.

Löscher also credits transparency and openness as keys to creating trust. Of course, without chemistry between team members, he points out, great teamwork just isn’t possible. With trust and chemistry, Löscher believes everyone within a leadership team can strive for both individual and team excellence. The question for a successful leadership team, says Löscher, is this: “How can we make ourselves better in every little single step that we are taking?”